Rabu, 31 Disember 2008

Virtual Reference Service - KoolIM & Dimdim

Today, I received an instant message from a student asking about a problem regarding Digital Library log in. We have a simple chat, and then I log in into my dimdim account and gave him the invitation link to the dimdim webmeeting. We continue our chat there [dimdim].

I tried to open web pages share but unfortunately it was not working. Alhamdulillah, I still have an alternative. I opened computer screen share. Alhamdulillah it's working.

The chat session ran smoothly, I showed him how I did my search and he understand me, alhamdulillah. For me, this is a great start. Alhamdulillah. Thanks also for Kool IM and Dimdim.


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